Privacy Policy


The following Privacy Policy is presented by Creative Cities Convention to inform our visitors and customers of our commitment to provide excellent service. We want our services to be safe and enjoyable, and we are committed to protecting your data.

By purchasing tickets to our events, visiting our events and browsing our website, you are agreeing to the conditions described below and in our terms of use.   Tickets to our events are purchased from the Eventbrite website.  Certain information is collected by Eventbrite to register you for our event and that information is shared with us.

We recommend that before using the website, purchasing tickets for our events from Eventbrite and before submitting any personal information, you read this Policy.  Eventbrite’s privacy policy can be found at:

Who are we?
The Creative Cities Convention is a joint collaboration between the BBC, ITV, Channel 4, Channel 5 and Pact. The conference Chair is Ruth Pitt, former advisory Chair at Edinburgh TV Festival and NARM 2017.

Creative Cities Convention Ltd is registered in England and Wales with company number 11170669 and its office at Fitzrovia House, 3rd Floor, 153-157 Cleveland Street, London W1T 6QW.

What information do we collect?
Personal Data is information that can be associated with or relates to a person or could be used to identify the person the data is collected from, including special access requirements, and dietary or allergen information.

When you use this website or register for further information or register to be a participant at the Conference, we collect Personal Data from you and from the information you submit to Eventbrite when purchasing tickets to our events. This information includes your name, your email address, your place of employment, special access requirements and dietary or allergen information. This information helps us improve and provide our services to you.

The information is retained by us and, provided you have opted in for us to do so, may be shared with other delegates and the event supporters.

We retain data for a certain period as is permitted or required under applicable UK laws. Collection and use of your Personal Data is done in a manner consistent with this Privacy Policy and Eventbrite’s privacy policy.

We may use your personal information in order to correspond with you. This contact may be made in order to keep you updated on the services we provide, information about the Event or in relation to any correspondence we may receive from you.

You can make a request to opt-out from receiving information or being contacted at any time via email: [email protected]
Please be aware that if you opt-out from receiving information, we might not be able to give you optimal services and some of the information on the webpage might not be available to you.

You have the right to request a copy of the personal data that is held by CCC about you. Please be aware that proof of identity will be required. Please put ‘SAR’ (Subject Access Request) in the subject headline. We will respond to this as required under law. A request can be made via email: [email protected]

In addition to the data that you voluntarily provide, we also automatically gather certain technical data about visitor behaviour on our website. Automatic data may include a unique identifier associated with your access device or browser, your IP (Internet Protocol) address and characteristics of your device. For more information on this, please read our section on ‘Cookies’.

Legality of Data Processing
The UK General Data Protection Regulation (GDPR) is effective from May 25th 2018, and requires us to inform you about our legal basis for processing your data.

Our processing and collection of your data are  based on your consent provided for us to do so,  fulfilment of our obligation in a contractual relationship with you,  legitimate interests or any legal obligation under law, as stated in Article 6 in the GDPR.

We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit for detailed guidance.

The list below describes the cookies we use on this site and what we use them for. Currently, we operate on a consent basis, which means you consent to the use of cookies by actively ticking a box when the website is visited. If you are not happy, then you should either not use this site, you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

Google analytics: We use the services of Google Analytics. They may store information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag on the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.
Information in regards to Google Analytics and their privacy policy can be found here:

First Party Cookies : These are cookies that are set by this website directly.

WordPress: Our websites runs the popular WordPress CMS and cookies are used to store basic data on your interactions with WordPress, and whether you have logged into WordPress. We use a session cookie to remember your log-in for you if you are a registered user and we deem these as being strictly necessary to the working of the website. If these are disabled then various functionality on the site will be broken. More information on session cookies and what they are used for at

Third Party Cookies: These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site allow visitors to share content onto social networks. Cookies are currently set by LinkedIn, Twitter, Facebook, Google+ and Pinterest. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website. You should check the respective privacy policies, the terms of use (terms and conditions) and cookie-information of each of these sites to see how exactly they use your information and to find out how to opt out of them receiving and processing your information or delete such information.

Information and third parties

This Privacy Policy only applies to this website. CCC reserves the right to change information about the speakers, the scheduling of the Event at any time without any prior notification or liability for doing so.

The Creative Cities Convention Website contains hyperlinks to websites owned and operated by third parties. The links from this website do not imply that CCC endorses, has reviewed or in any way is affiliated with or is a representative of these third party sites or their content. These third parties will have their own terms and conditions, and also their own rules in regards to cookies. The CCC will not be held liable for any information or damage resulting from your visit to these pages. We advise you to read the terms and conditions and privacy policies when visiting external pages.

You can view our profiles on third party services like Facebook and/ or Twitter, and these third party services might ask you to sign in or provide additional information in order to view these pages correctly. CCC will not be held liable for any information these third party sites store about you. CCC is not in control over or has access to information that these third party pages store about you.

Eventbrite and Payment processing
Registration and payment for the Creative Cities Convention is managed through the Eventbrite website. Creative Cities Convention will not receive or be held responsible for any payment information that Eventbrite might require in order to process your payment. Creative Cities Convention will not be held liable for any faults in the processing of payments or any lost or not received tickets to the Event. CCC will not be liable for any functions, malfunctions or information stored or linked to on the Eventbrite websites. We suggest you read Eventbrite’s Terms and Conditions and Privacy Policy and Cookie information.

We are committed to safeguarding your information when you visit our pages. We do our utmost to comply with all applicable law concerning the protection of your information.
If you have concerns or if you suspect or become aware of a breach of data protection laws or international treaties, please email [email protected] with the title ‘Breach’ in the subject title so that we can deal with your request in a timely manner as required by law.

Security Statement
CCC reserves the right to update this Privacy Policy at any time, without specific reason and without notice. Please check our Privacy Policy frequently to view any recent changes. The date of the most recent revision will appear on this page.

Effective Date
This Privacy Policy is effective as of  October 2023.